School Information Categories

Information for Parents

Travelling to school

Our catchment area is very small and so our families walk, cycle or scooter to school. There is adequate pay and display parking in neighbouring roads for the small group who by necessity may have to drive on some days. Our school supports Camden’s Green Transport Strategy which aims to reduce traffic on the school run, to promote a healthy lifestyle and reduce pollution. It is important that new parents and staff understand and are aware that there is no facility for parking at school. There are cycle and scooter racks available on site for parents, children and staff.

Home School Agreement

When your child starts school we take a moment to formally reflect on the partnership that will be built between home and school. Parents are asked to sign this home school agreement so that expectations and responsibilities are clear and that the partnership will be happy, open and have your child’s best interests at heart at all times!

Home School Agreement

Attendance, punctuality and absence.

Attendance is excellent at Eleanor Palmer in fact we usually have the best attendance in the borough, consistently over 96%. Children love coming to school and we work hard to build resilience and positive attitudes. Our school day for all children is 9am to 3:30pm and we have clubs before and after school to support families with additional childcare needs.

Gates open at 8.45am and a senior member of staff supervises the playground. School starts promptly at 9am after a traditional bell is rung. Punctuality is important for everyone at school just as in life! Constant late arrival is bound to have a detrimental effect on your child’s education. Late arrival results in disruption, missed explanations and introductions to school work, as well as the distress and embarrassment of being late. Please telephone the school before 9am if your child is to be late for any reason such as a dental appointment. If your child is late for school you must report to the school office.

Children may only miss school for a good reason. It is reasonable for your child to be absent because of:

  • Illness
  • Dental or medical appointments
  • Family bereavement
  • Religious observance

It is important that we have direct communication from parents or carers to explain an absence. We cannot accept a child’s explanation.

Please make every effort to keep in touch by whatever means suits you best. You can call the office from 8am to explain an absence. If we don’t hear from you we will get in touch. If no reason for absence has been given, you will be contacted promptly by one of the Co-Heads and it may be followed up by the school’s Education Welfare Officer.

Holidays within the school term must be avoided; if they have to be taken, prior permission must be sought from the Co-Heads. Similarly, if there are special circumstances for missing school, it is important to make a request to the Heads. Journeys abroad to see family in a country of origin, may be treated as a special case. Please see the Headteachers if you are planning such a trip.

Attendance and Punctuality Policy

Collection of children

Please arrive before 3.30pm and leave promptly once collected. Please inform the school if you are going to be late collecting your child to avoid any concerns or if someone new is picking up. If we are unable to contact carers of children left late at school, we may will need to contact Social Services.

School lunch

Your child has a choice of having a school lunch or bringing a packed lunch. The majority of our children opt for school lunch as do many of the staff! We have a kitchen on site and staff who cook a hot meal, and provide a salad bar and bread, every day. We work closely with the catering contractor to ensure that menus are varied and well balanced– our school lunches are very popular! We can cater for vegetarian but not vegan or kosher needs. There is no pork in school lunches. If you wish to provide your child with a packed lunch, we ask that it is well balanced too. We allow only plain drinks and do not allow sweets or chocolate. School lunches are free of charge to children in to Year 6, unfortunately a fee still applies in Nursery.  If you wish to change from packed lunch to school lunches, or vice versa, this can only be done at the start of a new half term by letting the school office know. If you think you may be eligible for free school meals, please see the office staff for full details

Clothing and Uniform

We do not have a school uniform, and therefore do not have a school uniform policy but we do have some important guidelines so that your child is able to safely play and learn. Please ensure that your child wears sensible clothing to school, including shoes appropriate for running, jumping and climbing. We encourage them to dress and undress themselves e.g. putting on their own coat or removing shoes for gymnastics, so please make sure they can manage laces and zips etc.. Please don’t send your child in special clothes as, in spite of our best efforts and our aprons, clothes can occasionally get messy. Please take account of the weather each day as your child may spend over an hour in the playground during their lunchtime. In hot weather we encourage hats and sun cream applied before school, and no bare shoulders and backs. We do not allow any jewellery except for stud earrings, so children can take part in all lessons, including PE, safely. Please name your child’s belongings, especially cardigans, sweatshirts and coats, and check lost property regularly

Fruit and Milk

We are delighted to be part of the Government’s Fruit scheme; every child up to and including Year 2 receives a piece of fruit for free as their mid morning snack! We hope that this is then established as a healthy habit and junior aged children may bring their own fruit. We do not allow any other snacks. Children in Nursery also receive a carton of milk each day.


From 10.45 to 11 each morning, the whole school has a break altogether. This is supervised by 2 teachers and about 4 support staff. There is a rota of junior classes for specific spaces and apparatus such as the football pitch and the tyres. A box of special equipment, such as ropes and balls, is also brought out each day and classes use it on a rota basis during morning play.

Year 1 to Year 6 have a breaktime from 12:30-13:30.


We allow only simple stud earrings for health and safety reasons.

Charges for school activities

No charge is made for any aspects of education in school hours such as the provision of books, materials and other equipment connected with the National Curriculum. We ask for voluntary contributions for activities during school time such as class trips and visiting drama groups. As trips are such a huge part of our curriculum and school life, we ask for a one-off donation at the start of the school year towards all trips. For activities outside school hours and damage or loss of property by a pupil, there is a charge. Financial support is always available for the special Year 6 School Journey to Wick Court and the Year 5 journey to Sayers Croft.

Charging and Remissions 2022

Breakfast Club

Our support staff run a Breakfast Club from 8-9am every day. Children can be dropped off early and enjoy a gentle breakfast along with a small group of children from across the whole school. Places can be block booked, or booked on an adhoc basis.

Opening hours and extended day

Our school gates open for children to arrive at 8.45 am, and children are expected to be in class by 9am. The school day ends at 3.30pm. We offer a breakfast club for pupils from 8am to 8.45, and we run our own playscheme after school called Club EP from 3.30 to 6pm for all children aged 4 and over. You can book one off and repeat places in Breakfast Club and Club EP easily through the EP App or by contacting the school office. Bookings can be made daily, weekly, monthly or termly and must be made before 11am on the date of attendance. Staff and parents also run clubs such as 8am football, basketball and fitness. There is good notice each time a club starts, and specific year groups will be targeted, usually for a term at a time.

If your child is ill at school

If your child becomes ill during the day, or has an accident, we will always contact you, having taken necessary steps ourselves to ensure your child is safe and cared for. It is therefore vital that contact details are up to date, particularly mobile phone numbers, and that someone is able to come, if necessary, to take them home. We always phone after a head bump, however small, so that parents are alerted to be vigilant should there be signs of concussion later in the day.

We are happy to administer medicine in school following appropriate guidelines.

School medicals

The school has an assigned school Nurse. As well as statutory checks, for example, of all our 5 year olds, our Nurse checks hearing and vision and monitors children with particular needs. Please try to attend any appointments set up with the nurse or school doctor. You will be given ample warning of the date and time.

Policies page – Medicines in School

Birthdays in school

We are happy to celebrate a child’s birthday in class. If you would like to bring in small individual cakes or biscuits to share with the class on or near your child’s birthday, at the end of the day, you are most welcome to do so. We ask that you do not bring in large birthday cakes, as it is very difficult to cut and share out without a great deal of fuss! It is prudent to avoid nuts when bringing cakes and biscuits into school.

Talking with staff

The Headteachers or a member of the Leadership Team are in the playground at the start and end of the day. We aim to make ourselves as visible and accessible to parents as possible. Many parental queries and concerns can be dealt with informally at this time. It is also possible to make appointments with the Headteachers, often at very short notice, through the school office.

Teachers too are always available for a ‘quick word’ at the start or end of the day. However, if you need to talk with the class teacher in more detail, please make an appointment, as talking at length at the classroom door or in the playground before or after school is difficult for the teacher and the children.

All staff have email addresses and are happy to communicate with parents directly in this way.

EP App

We have an EP App! The app is designed to be a ‘one stop shop’ for all the quick information you need about school. Still visit the website for photos, blogs and more detailed news and resources. Once you have downloaded the App you will be sent a message to guide you around the site and help set up notifications relevant to your child/children. The App allows you to:

  • Get news and reminder alerts
  • Check the calendar
  • Make payments
  • Complete forms e.g. medicine in school and update contact numbers

Please download from the links below and sign up for your class notifications.

Apple users

Android users

Monthly newsletter

Details of school events, reminders, requests for help and ‘ nags’ are shared in our monthly newsletter. This is now sent out via email and the EP APP and is archived on this website. Hard copies can be picked up in the school office.

View Newsletters

Class newsletters

Every Friday, class teachers send home a class newsletter, this time on yellow paper, letting you know highlights of the week (children select and write up highlights in turns) important dates, reminders and book recommendations. They are a great way to keep in touch with class life! Available in hard copy and via the EP app.

Go to Year Groups

Parents’ Evenings

Please show that you are interested in the school’s teaching methods and in your child’s progress by attending Pupil Progress Evenings, Curriculum Evenings and Open Days. At the start of a new school year, parents are invited to ‘Meet the Teacher’ where each teacher addresses the parents about themselves and the year ahead. You are then invited to meet with your child’s teacher one to one later in the Autumn term, at the beginning of the Spring term for a progress report, and finally at the end of the Summer term. We share a written report in the Spring Term, reviewing progress and with targets for the remainder of the year. .

But please don’t wait if you have any concerns or queries. We are very committed to working in partnership with parents and will always find the time to talk.

Reading folders – PACT (Parents, Children, Teachers)

We operate a system where home and school work together to help your child with reading. Every child is given a bright red folder and a diary so home and school can communicate. Systems for changing books vary in each class but you will be notified at the start of year class meeting. Every child is expected to bring their folder in EVERY day not least to establish a good habit! There is a charge for replacement folders which can be bought at the office.


We hope that you are happy with everything at our school. However, should you have reason to complain, it is important to know how to act. In the first instance complaints should be taken to the class teacher, the Deputy Head or the Co-Heads. Most complaints can be solved with the school by talking to members of staff. However, if you are not satisfied with the outcome, you can make a formal complaint to the Governing Body. Full details can be found in our Complaints Policy below, a copy of which is available in the school office:

Complaints Flowchart

Complaints Procedure

Secondary school links

The process of choosing and allocating a place at a secondary school is quite lengthy and it is an anxious time for everyone involved. This process starts a whole year before the children actually leave. But we are lucky that all Camden’s secondary schools are good!

Almost all our Year 6 children transfer to local Camden state secondary schools with perhaps just 1 or 2 moving into the independent sector.

At the beginning of Year 6, the children receive an information prospectus produced by Camden, which provides dates for open days and evenings to be held at all Camden Secondary Schools. Broadly speaking, visits to schools take place in September / October, decisions must be made by the end of October and results are announced the following March.

There then follows a period for appeals, should your application have been unsuccessful. There are no set catchment areas or automatic transfers. As with applications to primary school, the key criteria, in preference order are: special educational needs, then siblings, then distance from the school. Catchment areas therefore shift according to number of siblings and a school’s popularity in any given year.

It is vital to make every effort to visit these schools to see for yourself which one best meets the needs and talents of your child. We positively encourage families in Year 5 to visit all the schools too – and to take your child.

Liaison between Eleanor Palmer and secondary schools is an important part of the smooth transition for each child. We have good links with all local secondary schools: drama groups often perform to us; Headteachers always visit to discuss their schools and we regularly take work experience students.

Safeguarding and Child Protection

We take this seriously whilst retaining a balanced and human approach. We have excellent recruitment procedures; every member of staff has full checks and up to date references, as do visiting artists, regular volunteers, supply teachers and governors;

All staff receive appropriate training at regular intervals

We have policies and practices that focus on ensuring the health and well-being of the children, for example: risk assessments before every class trip, an annual safety check of our playground, a medicines in school policy and staff presence at the school entrance at the start and end of every day;

We have well-established ways of monitoring and responding to incidents of concern, for example: unexplained absences, difficult behaviour and significant changes in physical or emotional appearance;

The ethos of the school is open so that staff, parents and children feel able to share concerns.

Local Authority guidance suggests that every parent who accompanies class trips should also undergo full criminal record (DBS) checks. Our Governing Body has taken the decision not to do this in line with guidance from the National College of School Leadership who run safer recruitment training. This is because of the particular ethos and values of our small community school. Close relationships are central to our school ethos and parental participation in our many trips, that are central to our curriculum, is a much valued part of school life for children, parents and staff. We strongly encourage all parents to take part in trips and school life and would not wish to threaten this. Parents who volunteer on a regular (at least once a week) basis however, will be asked to undertake full DBS checks.

How can parents help with keeping children safe?

  • Make sure all addresses and contact numbers are up to date;
  • If someone different is picking your child up, please let us know;
  • Be at school on time every day at 9am and 3.30pm;
  • Notify the school about your child’s absence – unexplained absences are a key trigger for concern;
  • Take full note of the advice to parents if you are accompanying a class trip and ensure that you attend the briefing meeting;
  • If you require your child to bring a phone to school, it should be handed into the office for the duration of the school day.

Sally Hill and Natalie Stevenson are the school’s lead safeguarding officers. The deputy safeguarding lead is Rosie Thomson. You can share any concerns you may have about another child with either of them by calling the school or speaking to them in person. If Natalie, Sally or Rosie are not available, you can contact the Duty Social Worker on 020 7974 3317 or 020 7974 4444 if your call is outside of school hours.

If you would like to see a full copy of our Safeguarding and Child Protection Policy you can find it on the link below or ask for a copy in the school office. We are happy to talk further with parents.

Safeguarding 2023

To see out most recent test results go to information – Ofsted and attainment data.